PAYMENT AND DELIVERY OF INFORMATION
Do you ship to my country?
Probably yes. Please review the list when “Place an order”, but we are sure that your country is there and we will be happy to send you something tasty. If not, please send us a small note here.
How much does shipping cost?
It depends on where you live and on weight.
We sometimes try to make you small packages for free.
You will see this when paying.
Standard package in Germany: from 4,50 € (free of charge over 60 €)
Rest of the world: from 15,00 € (free of charge over 150 €)
Important information about foreign delivery!
Fees, taxes and other charges not shown in the total cost may apply to international shipments.
How long will it take?
All that is in stock will be shipped within 3-5 days.
The time it takes depends on the International carrier or local mail, which country the goods are sent to and how long the customs in your country take. Our fastest shipping method can be delivered in just a few days, and the most economical in a few weeks.
How about the customs?
As a result, we find that 99% of orders come into your hands pretty quickly! However, in rare cases, your country's customs office may delay delivery for spot checks. Some countries may charge you import duties on your purchases, and keep in mind that you are responsible for these import duties.
How can I track my order?
We will send you an email with tracking information as soon as your goodies travel. Our partners have great opportunities. International orders will be shipped through international companies, they can also be tracked.
Where are you sending?
We ship everything from a small town in Germany called Dusseldorf, but we also have many warehouses around the world, China, America, Canada, France, Spain. Since our company has very good agreements with international transport companies, this allows us to quickly send parcels and send them to you!
Are there any other questions?
Write to us.
Take care of yourself,